777bet's Privacy Policy

Introduction and Scope

777bet ("we", "our") is an online gaming and betting platform. This privacy policy ("Policy") sets out what personal information we collect from you when you use our website 777betcasino.cam and the associated mobile app, how we process that information, and what steps we take to protect your privacy.

This policy applies to all individuals who use any of 777bet's services — from before registration through to active account management. By using our services, you are considered to have accepted the terms of this policy. This policy should be read together with our Terms and Conditions, as both documents together form the overall framework of your relationship with 777bet.

As used in this policy, "personal information" means any information from which a person can be identified, directly or indirectly, such as name, address, email, mobile number, financial transaction details, and device-related information.

Data Collection

2.1 Information You Provide Directly

We collect the following information during account registration, verification, and transactions:

• Full name and date of birth
• Mobile number and email address
• Current and permanent address
• National ID (NID) or passport number (where identity verification is required)
• bKash, Nagad, Rocket, or bank account details
• Details of deposit and withdrawal transactions

2.2 Automatically Collected Information

When you use the platform, certain information is recorded automatically:

• IP address and device identifier
• Browser type and operating system
• Login time, session duration, and page browsing history
• Betting and gaming activity logs
• Information collected through cookies and similar technologies

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may obtain additional information about you from lawful sources, such as identity verification services or payment processors.

Purpose of Data Use

We use the information collected for the following purposes:

3.1 Service Operation and Improvement

• Account creation, verification, and maintenance
• Processing deposits, withdrawals, and transactions
• Operating gaming and betting services
• Monitoring and improving platform performance
• Providing customer support and resolving complaints

3.2 Security and Compliance

• Preventing fraud, money laundering, and other unlawful activities
• Completing the Know Your Customer (KYC) process
• Ensuring cybersecurity
• Detecting and preventing unauthorised access

3.3 Communication and Notifications

• Sending important service-related messages
• Informing you about bonuses and promotional offers (with your consent)
• Sending security alerts and OTPs

3.4 Responsible Gaming

By monitoring your gaming patterns, we can identify problematic behaviour in line with our responsible gaming guidelines and contact you if needed. Information collected for this purpose is not used for any marketing activity.

Data Disclosure and Transfer

777bet does not sell your personal information to any third party. However, information may be shared on a limited basis in the following cases:

4.1 With Service Partners

Only the information necessary for them to perform their duties is shared with payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and technology service providers. These partners operate under our instructions and are bound by data confidentiality obligations.

4.2 Legal Obligations

We may be required to provide relevant information to the appropriate authorities pursuant to a court order, government directive, or legal investigation.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such circumstances.

4.4 International Data Transfers

Some of our service partners may be located outside Bangladesh. In such cases, we ensure that international data transfers are carried out with appropriate safeguards in place.

Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored in your browser. The 777bet website uses various types of cookies that improve platform performance and the user experience.

5.2 Types of Cookies We Use

• Essential cookies: These are necessary to maintain login sessions and ensure security.
• Functional cookies: These save your preferences and settings.
• Analytics cookies: These monitor site usage to help improve our services.
• Marketing cookies: These help display relevant advertisements (on a consent basis only).

5.3 Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect some platform functionality.

Data Retention and Security

6.1 Retention Period

We retain your personal information for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations. Even after an account is closed, financial transaction and identity verification records may be retained for the legally prescribed period.

6.2 Security Measures

777bet takes industry-standard technical and administrative steps to protect your information:

• Data transmission is secured through SSL encryption
• Stored data is kept in an encrypted state
• Access controls ensure that only authorised staff can view information
• Regular security reviews and audits are conducted
• Procedures are in place for prompt action and notification in the event of a data breach

6.3 Your Responsibilities

Keeping your account password confidential and preventing unauthorised access is your own responsibility. If you notice any suspicious activity, contact us immediately.

User Rights

As a 777bet user, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request the correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request deletion of your information, except for information required to meet legal obligations.
• Right to restrict processing: In some cases, you may request that processing of your information be limited.
• Right to withdraw consent: You may request to stop marketing communications at any time.
• Right to data portability: You may request a copy of your personal information in a structured format.

To exercise these rights, contact our support team. We will respond to your request as quickly as possible.

Protection of Minors

All 777bet services are exclusively for persons aged 21 or older. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process, and if an account holder is found to be under 21, their account will be closed immediately and the associated information will be deleted.

If our platform is accessed in a family environment, it is the responsibility of guardians to ensure that minors cannot access 777bet in any way.

Third-Party Links

Our platform may occasionally contain links to third-party websites. The privacy policies and data collection practices of these external sites are entirely their own, and 777bet is not responsible for them. It is advisable to read the privacy policy of any external site before visiting it.

Policy Changes

This privacy policy may be updated from time to time due to technical changes, legal reforms, or business requirements. If significant changes are made, registered users will be notified by email or via an in-platform notification.

Continued use of 777bet after any changes will be considered acceptance of the updated policy. The latest version will always be available on this page. Contact the support team to compare it with a previous version.

Visit our About Us page to learn more about the overall terms of our services.

Contact

If you have any questions about this privacy policy, requests to correct information, or any concerns, please contact us. The 777bet support team is available 24 hours a day, seven days a week in Bengali and English.

Ways to contact us:

• Live Chat: Via the chat icon at the bottom right of the platform
• Email: [email protected]